All of our animals are sourced from reputable, licensed UK breeders and importers who share our commitment to animal welfare. Every animal arrives health-checked and is housed in our Hull store under optimal conditions before sale. We never source from unethical suppliers.

Yes — we actively encourage it. Our team will assist you in safely handling any animal you’re considering, so you can assess temperament and compatibility before committing. We believe informed, confident buyers make the best keepers.

Absolutely. Our team are experienced keepers themselves and are happy to discuss husbandry, enclosure setup, feeding, and long-term care for any species we stock. We’re here to support you beyond the sale.

Currently, live animals are available in store only at 232 Beverley Road, Hull. This ensures every animal is responsibly rehomed with a buyer who has had the chance to see and handle them in person. Browse our Reptiles page to see what’s available, then visit us in store.

We accept Visa, Mastercard, and American Express. All payments are processed securely through our encrypted checkout. Klarna buy-now-pay-later is available, giving you the flexibility to spread the cost of your purchase.

Yes. Our checkout is SSL encrypted, meaning your personal and payment details are fully protected at every stage. You’ll see the padlock icon in your browser confirming a secure connection whenever you shop with us.

Klarna is available, which will allow you to buy now and pay later or split your purchase into manageable instalments.

Yes — supplies, equipment, and non-live products are available for UK delivery. Live food orders are also available for delivery, dispatched to arrive fresh. Delivery timescales and charges are shown at checkout. Live animals are in-store collection only. Please visit our courier section to see further details.

Yes — in-store collection is available for all orders. Simply select Click & Collect at checkout and we’ll have your order ready. Our store is at 232 Beverley Road, Hull, HU5 1AH. Parking is available at Tesco Extra, 255 Beverley Road — just a short walk away.

We’ll contact you by email or phone once your order is packed and ready. You’ll receive a confirmation with your collection reference — just bring that along with your ID when you visit the store.

Our live food — including locusts, crickets, dubia roaches, mealworms, and waxworms — is sourced regularly to ensure it arrives in peak condition. Fresh stock means healthier feeders, and healthier feeders mean better nutrition for your animals.

We stock a range of sizes across all feeder species to suit everything from hatchlings to large adult reptiles. Size options vary by species and are clearly listed on each product. If you’re unsure which size is right for your animal, our team are happy to advise.

Yes — bulk bags are available for most species, offering better value for regular keepers. Bulk options are listed alongside standard quantities on our Live Food page. Contact us if you need a larger quantity than listed and we’ll do our best to accommodate.